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Discover The Multiply Method, Sarah Robbins’ proven system for simplifying network marketing, scaling your team, and creating lasting success–developed from her journey to building a $2 billion annual sales business. Are you ready to take your network marketing business to the next level? As a kindergarten teacher who was uncertain about her future, Sarah Robbins often wondered what she would do if she lost her job. How would she support herself, especially at the height of a recession? Then one day, she received an offer she couldn’t refuse, to join a network marketing adventure. Before she knew it, her part-time side hustle became her full-time career. And based on her many years of experience, she has developed a simple, effective system–one that she’s used to build a business with over $2 billion in annual sales. In this accessible guide, Robbins shares all of the techniques and strategies she uses daily not only in her own company but also with her coaching clients from across every industry. The Multiply Method will show you how Reframe prospecting as inviting to take off the pressure Use conversations as presentations that turn interest into opportunity Close the deal by conquering objections Launch new team members with quick, easy wins Leverage social media in a way that leads clients to you And develop leaders who also multiply. Whether you’re new to network marketing or a seasoned professional, The Multiply Method gives you the tools to simplify your efforts, scale your team, and create a legacy you can be proud of. If you’re ready to unlock your business’s potential, join the countless others who have used this simple system to build extraordinary success. Your breakthrough starts here!
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Briefing Document: The Multiply Method by Sarah Robbins
Executive Summary
This document provides a comprehensive synthesis of “The Multiply Method,” a book by Sarah Robbins that outlines a framework of simple, replicable systems for building a sustainable network marketing team. The core argument is that success in network marketing is not dependent on personality, pre-existing networks, or salesmanship, but on the consistent implementation of proven, duplicable systems. The method is rooted in authentic relationship-building and leadership development, treating the business model as a form of “pseudo-franchising” where success can be scaled through duplication.
The author’s personal journey serves as a primary case study. After building a sales team that generated over $2 billion in annual sales, the business model was dismantled overnight. Robbins successfully rebuilt a new team faster than the first by applying the exact systems outlined in the book, validating the method’s effectiveness irrespective of the company or circumstances.
The Multiply Method is comprised of ten interconnected systems: Prospecting, Presenting, Closing, Fast Start, Customer Acquisition, Customer Retention, Events, Social Media, Leadership Development, and Team Training. Key strategies include reframing prospecting as the “art of inviting” through a Compliment → Conversation → Connection model, simplifying presentations to a WHY → WHAT → WHO framework, and handling objections with a Feel-Felt-Found technique. The ultimate goal is to create a culture of duplication where leaders multiply other leaders, resulting in exponential and sustainable growth.
Author’s Journey and Method Validation
Sarah Robbins began her career as a kindergarten teacher during the 2008 recession, facing job insecurity. At her mother’s encouragement, she started a network marketing business part-time. Despite having no systems or upline support, she invested in mentorship and developed her own systematic approach. This led to building a sales team of hundreds of thousands, serving millions of customers, and achieving over $2 billion in annual sales within five years.
A pivotal moment occurred when the company’s model changed, effectively eliminating her team and over 99% of her income overnight. Faced with this monumental loss, Robbins chose to rebuild from the ground up with a new company. This experience became the ultimate test for her systems. She successfully applied the Multiply Method and reached the top of the new company’s compensation plan in her first full month, proving the method’s principles are universal and not company-dependent. This journey reinforces the core message that success is rooted in strategy, leadership, and authentic relationships, not just the product or pay plan.
The Core Philosophy: The Power of Replicable Systems
The central thesis of “The Multiply Method” is that network marketing operates like a “pseudo-franchise” model, but without the high overhead costs of traditional franchises. Success is achieved not through individual charisma or unique skills, but by replicating simple, effective systems that anyone can follow.
- Comparison to Franchising: Like Starbucks, which provides a consistent experience globally through replicable procedures, network marketing thrives when distributors follow a common system. The key is to provide new team members with a simple system to “plug into and duplicate.”
- Simplicity and Momentum: The fastest-growing teams focus on simplicity. Momentum is built by many people consistently doing a small amount of work. The simpler the system, the faster it builds and duplicates.
- Systems-Dependent, Not Sponsor-Dependent: The model ensures that success is not contingent on who sponsors a new member. When strong systems are in place for training and operations, anyone can plug in and find the resources they need to succeed.
The 10 Core Systems of The Multiply Method
The method is a comprehensive framework broken down into ten essential systems designed to build and scale a network marketing business.
| System | Core Function | Key Objective |
| 1. Prospecting | The “art of inviting” people into the business. | To generate leads and start conversations by finding potential customers and partners. |
| 2. Presenting | Turning interest into opportunity through authentic conversations. | To share the product and business opportunity in a clear, professional, and replicable way. |
| 3. Closing | Guiding prospects through the decision-making process. | To overcome objections and enroll new customers, consultants, or connectors. |
| 4. Fast Start | Onboarding new team members for immediate success. | To launch new distributors effectively, helping them earn their first paycheck and promotion. |
| 5. Customer Acquisition | Building a strong, customer-centric business base. | To attract, engage, and enroll loyal customers who are excited about the products. |
| 6. Customer Retention | Keeping customers engaged and reordering. | To create lifelong advocates through consistent follow-up, encouraging reorders, referrals, and upgrades. |
| 7. Events | Accelerating growth through virtual and in-person experiences. | To showcase the product, opportunity, and community in an impactful, experiential way. |
| 8. Social Media | Attracting ideal clients through strategic online content. | To generate an endless stream of organic leads by providing value and sparking curiosity. |
| 9. Leadership Development | Creating leaders who multiply other leaders. | To transform the organization by duplicating leadership, which is the “real gold” of the business. |
| 10. Team Training & Communication | Building a unified culture of duplication. | To hold the team together with consistent training and communication systems that are stress-free. |
Detailed System Breakdown
1. Prospecting: The Art of Inviting
Prospecting is positioned not as selling, but as making connections. Top earners are universally great prospectors who prioritize people over product and relationship over revenue.
- The Three-Step System:
Compliment → Conversation → Connection- Compliment: Start with a genuine compliment or congratulations to initiate or rekindle a relationship. This can be based on a social media post or recent life event.
- Conversation: Ask open-ended questions and be genuinely interested in the other person. The acronym TINY (Their Interest, Not Yours) is a guiding principle.
- Connection: When the moment feels right, connect the conversation to the business. This is often framed as seeking an opinion or help with expansion, keeping it pressure-free.
- Approaching Unknown Contacts: The same three-step system applies, often initiated by complimenting service or an attribute, leading to a conversation, and then connecting by offering a sample and exchanging social media details for follow-up.
- The Cost of Passive Prospecting: The story of “Stacey,” a highly-networked woman on the author’s “dream team” list, illustrates the danger of assuming an ideal prospect will reach out. While Robbins hesitated, another distributor, Rose, proactively used the system, connected with Stacey, and recruited her. Stacey became the company’s number one recruiter that year.
2. Presenting: Sharing Powerfully and Professionally
Effective presentations are short, conversational, and focused on the prospect. The core system avoids scripts in favor of a simple, three-part story.
- The Presentation Framework:
WHY → WHAT → WHO- Connect First: Begin by asking the prospect, “What excites you most about this opportunity?” to tailor the conversation to their interests.
- Share Your WHY: Explain why you joined the business and what it allows you to do. Focus on meaning over money (e.g., “In part-time hours, the business allowed me to pay for my child’s college fund”). This is more relatable than large income claims.
- Share WHAT You’re Doing: Briefly cover the company, products (focusing on results), pay plan, and positioning/timing.
- Share WHO You’re Looking For: Explain that you are looking for customers to try the products and partners to join the team. Then ask, “Who do you know that this would be great for?” This referral-based approach removes pressure.
3. Closing: Conquering Objections
Closing is a systematic process to guide an interested prospect to a decision.
- Simple Closing System:
Identify Interest → Provide Information + Share Next Steps → Follow Up + Enroll - Handling Objections with the Feel-Felt-Found Method: This technique validates the prospect’s concern before addressing it. The formula is: “I understand how you feel… I felt the same way when I started… but here’s what I found out…”
- “No Money”: Acknowledge the feeling, share a personal story of financial tightness, and explain how the business was an investment that paid off. Offer solutions like preselling or saving up.
- “No Time”: Share stories of others who successfully built the business in part-time hours alongside busy lives. Ask, “If I can teach you a way to do this successfully in under an hour per day, would that be of interest?”
- Product Pricing: Build value by framing the cost relative to daily expenses (e.g., “a cup of coffee per day”), highlighting premium results, and mentioning the money-back guarantee.
- “I’m Not a Salesperson”: Reframe the business as a relationship business built on systems, not sales tactics.
- The “No” Response: Treat “no” as “not now.” Respond with “No problem!” and ask to add them to a VIP list for future offers. It takes an average of seven exposures to get a “yes,” so the fortune is in the follow-up.
4. Fast Start: Onboarding New Distributors
A strong start is critical for new distributor success and retention. The system focuses on four key areas.
- Effective Enrolling: The enrollment appointment serves as the first on-the-job training. Walk the new partner through enrollment offers, their new website, and key team resources.
- Goal Setting: Have a deep conversation about their “WHY” to establish an emotional connection to their goals. Break the “big WHY” into immediate short-term goals (e.g., earning back their investment).
- List Building: Guide them through a “brain dump” exercise using a memory jogger to create a list of people to invite, emphasizing not to pre-judge anyone.
- Launching: The most successful way to start is with a launch event (in-person or virtual). This gives the new distributor a simple first task—inviting—while the sponsor handles the presentation. It helps them get their first customers, earn their first paycheck, and build belief.
5. Events: Accelerating Growth
Events are a cornerstone of the method for both launching new distributors and ongoing team growth. They maximize time and create an experiential environment.
- Event Structure:
- Pre-Event (Inviting): The new distributor’s primary focus is personally inviting people and following up.
- The Event (Presenting): The sponsor presents to keep it simple for the host. The format includes: Welcome/WHY (from the host), Opportunity, Product Overview, and a Call to Action/Close. A key part of the close is offering one-on-one consultations to make personalized recommendations.
- Post-Event (Closing): Follow up with every guest to thank them, answer questions, and enroll them as a customer or partner.
- Virtual Events: Follow a similar flow, using chat for engagement and sharing testimonials and before-and-after images on screen to provide social proof.
6. Customer Acquisition and Retention
A healthy business is built on a large base of happy customers, who are the best brand ambassadors and potential future distributors.
- Customer Acquisition System:
Recommendation → Validation → Enrollment- Recommendation: Ask, “If you could change one thing about your [skin, health, etc.], what would it be?” Then make a specific product recommendation.
- Validation: Provide social proof with before-and-after photos or testimonials. Avoid overwhelming with technical details.
- Enrollment: Create urgency by mentioning a special offer or guarantee and directly ask, “Would you like to give it a try?”
- Customer Retention System: Treat customers like royalty to earn their loyalty. This is achieved through a monthly five-question follow-up system:
- How are you loving your product?
- What are you low on that I can help you replenish this month?
- Can I share something new (or an exciting offer) with you?
- As a distributor, I get great benefits—are you interested in learning more?
- I build my business on referrals—do you know anyone this would be great for?
7. Social Media That Sells
The social media strategy focuses on attracting leads organically by providing value rather than direct selling.
- Core Principles:
- Give Great Value: 90% of content should serve the ideal customer “avatar” with inspiration, education, and motivation. The goal is to be “the place people check on purpose.”
- Storytelling, Not Selling: Share stories about the product (testimonials, before-and-afters) and the opportunity (success stories, recognition, events) instead of posting sales links.
- Curiosity Marketing: Intentionally withhold the company or product name to spark interest and prompt questions. Use a call to action like, “Comment INFO below” to generate leads and conversations.
- Content-to-Cash Formula:
- Create curiosity with engaging, value-add content.
- Prompt engagement in the comments with questions or a one-word call to action.
- Convert the interest in DMs using the
Recommendation → Validation → Enrollmentsystem.
8. Leadership and Duplication Systems
Duplication is the key to sustainable, long-term success. A three-tiered training system is proposed to develop leaders at every level.
- All-Team Training: Weekly calls accessible to everyone, consisting of an opportunity/open house call (so the team’s job is just to invite) and a basic skills training call.
- Aspiring Leader Training: Programs like “Future Fives” for motivated individuals aiming for leadership ranks. These programs use applications, commitments, and weekly accountability calls to drive activity and promotions.
- All-Star (Leadership) Training: Monthly one-on-one “Power Shot” strategy sessions with key leaders to review metrics (sales, sponsoring), set goals, and strategize, ensuring a strong pulse on the organization.
Creating Team Culture
Culture is described as “the glue that holds the team together” through all seasons of business. It is built on two pillars: Communication and Community.
- Communication: Maintain open channels through weekly calls, newsletters for recognition and announcements, and team pages/chats for daily connection.
- Community & Experiences: Foster a sense of belonging through company events, team retreats, and consistent recognition. People may join for the financial opportunity, but they often stay for the fun and friendships.
- Collaboration: Create an unstoppable culture by giving team members roles and responsibilities in team meetings and trainings. When people have buy-in, they build belief.
- Playing the Long Game: A key aspect of the culture is leading with integrity and truth. Leaders should coach their teams to understand that business, like the economy, has cycles. True success and legacy are built by picking a company and sticking with it through all seasons, not by chasing “shiny objects.”
Praise for The Multiply Method
The book has received endorsements from several prominent figures in business and network marketing:
- John C. Maxwell: Calls Robbins “a leader who multiplies leaders” and the book “a road map to building a legacy by developing people.”
- Donna Johnson: Praises Robbins for mastering the simple skills of networking and delivering authenticity and compassion.
- Rob Sperry: States that Robbins has “built it, led it, and knows how to teach it,” calling the book a “proven playbook.”
- Troy Dooly: Refers to the book as an “incredible resource” and an “absolute treasure” for nurturing leaders.
- Emily Ford: Highlights the book’s actionable insights on authentic conversations, social media, and multiplying impact.
- Jordan Adler: Describes Robbins as “the real deal” who leads with heart, integrity, and authenticity.
